What Does it Mean to be a Delightful Plumber?
Portland’s 3 Mountains Plumbing says it’s their business to “make plumbing delightful.” Okay, that sounds nice, but what does it really mean? A feeling of delight is hardly the first thing that comes to mind when a plumbing emergency is at hand. But if a plumbing organization was reliable, experienced, and professional wouldn’t that be, well, delightful?
Let’s be honest
Plumbers get a bad rep. 3 Mountains Plumbing doesn’t pretend plumber stereotypes don’t exist, but their knowledgeable staff and fully licensed plumbers work hard to debunk them.
Company Culture and What it Means to You
In business for over a decade, the team at 3 Mountains Plumbing has thoughtfully constructed a culture of quality and professionalism. There exists a focus on the growth and health of employees along with a dedication to promoting exemplary customer service. Simply put, being “delightful” is part of the 3 Mountains Plumbing mission. This is evident from the moment you call and speak with Cheri or another friendly staff member who will swiftly facilitate your call and answer your questions.
The plumbers at 3 Mountains Plumbing are fully licensed and dressed for success. Plumbers are always equipped with all necessary tools and technology to assist in their services. So, from a customer perspective, delightful plumbing means:
- Friendly, Efficient, and Knowledgeable Staff
- Journeyman Plumbers Wearing Uniforms, Booties, and Coveralls
- Best in Class Tools and Technology
And if you’re a customer who appreciates quality company values, it also means:
- Community Service Outreach
- Environmental Conservation
3 Mountains Plumbing is an active volunteer for ReFit, assisting financially and physically challenged homeowners. 3 Mountains Plumbing also works to ensure that Portland’s environment stays safe and is protected.
Financially speaking, 3 Mountains Plumbing makes plumbing delightful by offering:
- Flat-Rate Fixed Pricing
- The 3 Mountains Guarantee
- Universal Protection Program
- Warranties on Water Main Line Replacements
Many customers call a plumber when they have a sudden emergency–it only makes sense to call a plumber whose culture aligns with your beliefs and who you feel you can trust to call upon again. This is the promise of 3 Mountains Plumbing as they strive to make your plumbing experience a delightful one.