Trainer

3 Mountains Plumbing Logo

Trainer

We are looking for a Trainer to join our team to build a cohesive training approach for 3 Mountains Plumbing.  The trainer would work with department leaders to create a training plan for each team, lead trainings as needed, and coach team members 1:1 in ride-alongs.  This role would train on both technical and service skills.  

Responsibilities:

  • Implement and establish curricula and lesson plans in a concise manner.
  • Conduct weekly and as needed trainings with technicians to develop their service skills. 
  • Show technicians how to establish customer rapport to sell the right products and services. 
  • Monitor performance of field technicians and advise them on how to improve. 
  • Conduct ride-alongs with service technicians and debrief with them afterward.
  • Create onboarding programs for each department.
  • Review curbside feedback and option sheets.
  • Demonstrate expertise in plumbing, water heaters, and drains. 
  • Maintain a positive and focused training environment.
  • Occasional evening or weekend classes as needed.

Qualifications:

  • Exemplify 3MP mission and values.
  • Ability to inspire and lead others to attain company goals. 
  • Highly organized with exceptional follow-through abilities. 
  • Strong verbal and written communications.
  • Quick, sound decision-making abilities. 
  • Good presentation and public speaking skills.
  • Ability to build trust and demonstrate empathy.   
  • Excel in a fast-paced, goal-driven environment. 
  • Technical and Industry specific requirements.
Upload your CV/resume or any other relevant file. Max. file size: 128 MB.

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