Andrey and his trainee cooperate well. He was attentive to my concerns, had all parts required, arrived on time, and completed the water heater repair with care and precision. He explained different service packages thoroughly, and made sure I understand how new WH works.
- Bree C.
Because of a defective faucet I purchased on my own I had experience with several employees of this company, and every single one was very professional, personable and made me feel they really cared about my experience with them. They provide customer service that simply is not found very often anymore! I am a lifetime customer!
- Brenda A.
Thomas did a terrific job. Not only did he immediately diagnose the leak problem and explain the necessary repairs, but in the fix he also better arranged the scramble of hoses under the sink and solved the long-time low-pressure problem on the hot water faucet.
- Arleen M.
Jon was efficient, friendly, and was very clear about what he was going to do. He and his assistant found a hot water leak, and also discovered that we did not have a necessary expansion tank. He not only fixed the problem but took us through all the work. He taught us a lot about what to look for and how to intervene to stop damage if it were to happen again. He documented with pictures and notes and completed the job in less time than we were expecting. He minimized the amount of cut out and the repairs were actually beautiful in a plumbing sense! We are extremely pleased with Jon and his company and would recommend him always! The other important thing to note is that we made the appointment the evening before and he came out the next morning. Thank you.
- Pamela M.
Always coming to our rescue, they were able to see us within days (every plumber was booked solid due to so many houses with same issue) of a pipe burst that shut the water to our whole house. Staff is very friendly and knowledgeable.
- Gelinda C.
Great service from the office to the plumbers! Super friendly and efficient!
- Julie B.
This was our first time using 3 Mountains Plumbing. We will definitely use them again. Excellent communication and updates about arrival time. Thorough review and evaluation of our plumbing issues by Dominique. She then did a masterful job on what was a difficult repair due to the age of our plumbing. We really appreciate it!
- Kara H.
Great price, speedy service, Tony is amazing, and no runaround! our issue was resolved in half an hour and a competitor overcharged us and couldn't resolve it.
- Heather R.
Procedures and cost well explained upfront. We did some negotiating and settled on a good plan and cost. We also took out their yearly Maintenance plan as were so impressed by the technicians and their work.
- Rick E.
3 Mountains Plumbing has taken care of many jobs at my home in Aloha over the years. In this day and age it is rare to find a company that offers not just quality work but top flight service at a reasonable price. They bend over backwards to make sure the work is done right and always return if anything might meed adjusting. They are prompt, clean up after the work is done, and most important, just plain great people from Bill, the owner, to the staff and the folks who do the repairs. One man in particular seems to be the world's best plumber at 3 Mountains. His name is Klint and he seems to know everything, and fixes it! He is also a great guy! I highly recommend this first-class company to handle any work related to their business.
- Julian K.